思科智能网络维护的智能替代方案

Cisco SMARTnet maintenance (or “SmartNet Total Care)” is the brand name for the company’s support offering. 与许多其他原始设备制造商一样，他们的定义在某种程度上是一个移动的目标.

最近，SMARTnet和SMARTnet全面护理 结合现在，它的名字是(再一次，或者仍然是)SMARTnet. 也可能是 SmartNetOn网站 如果你喜欢一些附加组件. 如果你想吹毛求疵的话, 2014年及之前的文件将其拼写为SMARTnet, 但在2015年改变为 智能网络. 还有 智能辅助, which is not so much support as a consultative service for driving SMARTnet more deeply into the IT organization.

困惑然而?

在这种混乱之上, as soon as Cisco senses a client is considering other support options beyond what they offer, 他们将开始散布虚假信息来制造恐惧, 不确定性, (怀疑)tpm提供的Services. 的y may raise points that 客户 can’t be sure where our parts are sourced and how they’ll perform, or that we will claim to be able to install 软件 updates on your equipment.

的 marketing gurus in charge of this tangled naming scheme and the FUD slinging sales teams may disagree, 但我们相信 最直接的IT维护是最好的. 的 quality of your SMARTnet maintenance contract isn’t dependent on a spiffy moniker that changes every few years. Clients benefit from service packages they can easily understand and customize to their own needs. For that, plus 监控ing and management of your network— look to Park Place Technologies.

思科可选维护合同

从哪里开始?

使用思科的SMARTnet，客户可能会受到他们所提供的支持的限制. At Park Place, we specialize in customized support solutions based on our portfolio of offerings. 我们怎么知道什么是最好的? 我们从……

一个客观的支持建议. 思科智能网络的高成本支持和广泛的支持水平, 你确定你支付的是你真正需要的支持吗? Park Place Technologies提供免费的 去年ClearView™评估 – An objective recommendation for which hardware to keep on OEM support (sometimes SmartNet is the best choice for support), 转向TPM支持, 考虑一下 Netsure +. 平均而言，我们可以找到一种方法，使你的支持减少30-40%.

有时候，SMARTnet是明智的选择

我们会第一个承认, sometimes our products and Services aren’t the best option based on your IT infrastructure. While we’re almost certain that we will be able to impact your support in one way or another, 您的某些设备最好使用Cisco SMARTnet进行维护. Especially if your hardware is heavily dependent on subscription Services and/or 软件 updates that are only available with an Cisco support contract and migrating the remainder of equipment to Park Place Technologies’ 网络维护 program.  This approach will result in significant cost savings without degradation, and in most cases, the 网络维护Services 选项将提供更优越的体验.

支持胜过SMARTnet

最有可能的, you will have some Cisco equipment in your IT estate that is a good candidate for 柏苑五金保养. Our Cisco SMARTnet alternative is affordably priced 40% to 70% below Cisco’s SMARTnet maintenance. 至于成本，客户很清楚他们得到了什么:

• 一份标准合同，包括客户需要的一切. Park Place提供业内最好的标准合同. 它包括全面的硬件, 软件, and network device configuration support; remote 监控ing; and certified spare parts with on-site installation. 支持可以通过电话或在线提供, and there’s never an escalation procedure or severity level assessment to speak with a Level 3 engineer. 更重要的是, 每个客户获得一个三级客户工程师, 每个现场任务由谁负责, 来自自由, 对任何中断/修复调用进行预先系统分析.
• 选择sla以匹配设备的关键级别和IT预算. 客户需要做的唯一选择就是 支持水平 最适合设备在环境中的作用, 这是否是关键任务, 营业时间, 或次日支持. 可以为每个Services器独立设置sla, 存储, 或网络设备定制创建, 经济实惠的思科维护解决方案.
• 多供应商功能和完整的数据中心覆盖选项. For clients that want their work days to go even more smoothly, Park Place has answers. 作为一个全球性的， 多厂商IT支持 提供商，我们可以覆盖整个数据中心或多站点IT组织. Even when some equipment has an existing Cisco or other OEM warranty or service agreement, 我们不介意. 我们的“一份合同/一份联系”计划, 我们仍然会接听Services电话, 确定OEM的承诺, 管理响应, 然后把他们不能覆盖的地方填满. 对客户来说，结果就是一站式的IT维护商店. 还有什么更简单的呢??
• 没有支持生命周期结束日期或其他细则. Park Place对排除客户需要的Services不感兴趣. That’s why we never rescind or downgrade support on equipment, no matter how old. If it’s got a purpose in your environment, you’ve got a support partner in Park Place. 我们可以提供问题，正常维修和复杂的故障排除. And we even incorporate up to four days of extra engineering time for proactive and non-break/fix tasks. 的re’s very little Park Place won’t do to keep your IT equipment operating at peak performance.

下一代网络应该得到下一代的支持

Park Place offers a robust portfolio of network management and 监控ing tools and Services to help you optimize your networking estate beyond SmartNet support.

• 支持你的备件. By coupling your entitled spares with Park Place’s global footprint of stocking locations, Services, 以及高技能的工程师, NetsSure + gives you access to a service performance not available via traditional maintenance programs.
• 监控软件做得更多. 发现, 监控, and optimize your network across different devices and networks with Entuity™ Software. 的 企业网络监控工具 automates network discovery and uses intuitive workflows that make it easy to see when something has gone wrong. Responsive dashboards allow you to take a high-level view to gauge your network health or drill down to the component level to fix network problems quickly and efficiently.
• 自动支持您的网络. With the industry’s only fully-automated maintenance service you can streamline the hardware support process and boost Uptime across your data center. Automate the process of identifying hardware events, opening tickets, and triaging issues through 侨福硬件监控™.
• 降低网络管理的复杂性. 利用我们的工具、团队和使用经验 侨福网络管理™. 这个Services, 由企业运营中心(EOC)交付, streamlines network management processes by simplifying management of hybrid environments, 支持新技术并确保出色的终端用户体验.

顶级工程师的个性化Services

Just as important as our straightforward maintenance are our top-flight engineers. 公园广场投资了人才, 有经验的, 以及认证的客户支持人员, 所以客户可以自信地得到他们需要的帮助和指导. 第三方维护 is not a downgrade from Cisco SMARTnet; it is an improvement on it. 一种更加个性化、量身定制、易于理解的方式.

更聪明并不总是意味着更复杂. Park Place can help take the confusion out of supporting your unique networking infrastructure by creating a plan best for you – all while saving you money and minimizing risks. If you’re interested in discovering how you can put our portfolio to work in your data center, 十大赌博平台排行榜!